© NHS Dudley CCG – 2016

The material on this site is subject to copyright protection of NHS Dudley CCG unless otherwise indicated. NHS Dudley’s CCG copyright protected material (other than the Royal Arms and departmental or agency logos). You may re-use the material on this site free of charge in any format. Re-use as defined under the Re-use of Public Sector Information Regulations 2005 includes copying, issuing copies to the public, publishing, broadcasting and translating into other languages. Re-use is subject to the following conditions. In re-using the material you must:

• acknowledge the source and our copyright in cases where you supply the material to others; 
• reproduce the material accurately; 
• not use the material in a misleading way; 
• not use the material for the principal purpose of advertising or promoting a particular product or service.

You may also:

• establish links to this site; 
• use the material on this site for non-commercial research.

The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders.

Privacy & Data Protection

Personal Details

A number of pages throughout this site invite users to complete forms including their personal details. There is no requirement to fill in these forms in order to view general material on this site. If do you wish to complete a form with your details in order to request a service or log a comment or complaint, you should note the following:

We have implemented security procedures and technical measures to protect any personal data which is kept by Dudley CCG from

• Unauthorised access. 
• Improper use or disclosure. 
• Unauthorised modification. 
• Unlawful destruction or accidental loss.

Dudley CCG abides by the Data Protection Act of 1998 in the holding and processing of your personal data. Further information on Data Protection issues can be found at www.ico.gov.uk

Link Policy

All links from this website are selected using our links policy. Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

You do not have to ask permission to link directly to pages hosted on this site. However, we do not permit our pages to be loaded into frames on your site. The pages must load into the users entire window. You must not use the NHS logo to link to our site without prior permission.

Accuracy

This website is committed to the highest standards of information quality. Every effort is taken to ensure that the information contained in this website is both accurate and complete. However, the Dudley CCG gives no warranty, either expressed or implied, as to the accuracy of the information on this website and accepts no liability for any loss or inconvenience caused as a result of reliance on such information.

In no way should any of the information found here be a substitute for professional medical care by a qualified doctor or other health care professional.

Availability

We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Intellectual property

The names, images and logos identifying Dudley CCG are the proprietary marks of the NHS. Copying our logos and any other third party logos accessed via this website is not permitted without the prior approval of the relevant copyright owner.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus programme on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur while using material derived from this website.

Accessibility

We are currently testing this site and while most pages already pass the accessibility tests some may still fail. Please be patient whilst we continue with this task. If you do experience any problems with a page, feel free to tell us via the contact us form found in the contact us section.

Disclaimer

The Regulations implement an EU directive that encourages the re-use of public information for purposes other than its original purpose. The aim is to stimulate the European information industry and enable companies to use our information for commercial purposes.

The Regulations do not require public bodies to make their information available for re-use and do not oblige them to create, adapt or continue to produce certain documents so that others may re-use them.

They do however, set out the following rules that public bodies must follow if they allow information to be re-used.

1.     publish a list of the main documents which can be re-used

2.     publish any standard conditions (licence) associated with re-use 

3.     publish any standard charges associated with re-use 

4.     operate a request procedure 

5.     operate a complaints/appeals procedure.

The Regulations apply to any recorded information, including whole documents or parts of documents.

There are some exemptions to the regulations, e.g. Educational or cultural establishments; intellectual property that rests with a third party; information that is exempt under FOI, Data Protection other legislation.

List of Main Documents

Please refer to the Communities Publication Schemes

Standard Licence

This lists the standard terms of re-use. Please note that the licence terms and conditions may vary where the information requested has commercial value.

View a copy of the licence. (PDF  or MS Word)

Charges

Any charges made will not exceed the cost of collection, production, reproduction and dissemination of the information and possibly a reasonable return on investment.  

How to make a request

Requests must:

• be in writing 
• state their name 
• include an address for correspondence 
• specify the document/information which they want to re-use 
• state the purpose for which the document is to be re-used

Please click on the following link to view our application to re-use information form. In every instance, requests should be sent to: Dudley.medman@nhs.net

    View a copy of the document (PDF or MS Word)

Complaints/Appeals

If you are unhappy with the way your request has been dealt with you may complain using the CCG’s Corporate Complaints procedure. Please click on the following link for further information on making a complaint

If you have any queries about the content of this site or any aspect of medicines management within Dudley, please contact: Dudley.medman@nhs.net

Medicines Management team referral form

MM referall form

National Reporting and Learning System (NRLS)

NHS England have launched a simplified form that enables GPs to report patient safety incidents (including prescribing errors) directly into the National Reporting and Learning System (NRLS) from their webpage.    

NRLS Web Form

MHRA Yellow Card Scheme

The Yellow Card Scheme now supports the reporting of all suspected problems or incidents to all healthcare products, not just suspected side effects to medicines.            

Online Yellow Card

Additional Information Links

BNF - Web Version

NICE guidance

MHRA

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